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    Browser Support

    SureCloud supports all modern HTML5 compatible browsers that are currently supported by their manufacturer. This list is currently as follows:

    • Chrome
    • Firefox
    • Edge
    • Safari (on Mac)

    SureCloud is not optimised for mobile use and does not support web browsers being used on mobile devices.

    Internet Explorer 11 (IE11)

    SureCloud will no longer support the Internet Explorer web browser from June 2021.

    In the meantime, SureCloud will continue to offer best effort support for Internet Explorer 11 however strongly recommend that customers utilise a modern browser, from the list above,.

    Internet Explorer's legacy technology means there can be significant performance issues when using the browser. This has been well documented by Microsoft and can make Internet Explorer 11 (IE11) considerably slower to use, sometimes up to 2 times slower, when compared to other modern browsers.

    Internet Explorer 11 is considered a legacy browser and Microsoft has confirmed that that they recognise IE11 processes are leaking memory under certain circumstances and confirmed this is a known issue with no plans to fix. 

    End of Life: Internet Explorer Support


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