Help Center

    Browser Support

    SureCloud supports all modern HTML5 compatible browsers that are currently supported by their manufacturer. This list is currently as follows:

    • Chrome
    • Firefox
    • Edge
    • Safari (on Mac)

    SureCloud is not optimised for mobile use and does not support web browsers being used on mobile devices.

    Internet Explorer 11 (IE11)

    SureCloud also offers best effort support for Internet Explorer 11 however strongly recommend that customers utilise a modern browser, from the list above, and migrate away from Internet Explorer. This is due to significant performance issues in using this legacy browser technology.

    Internet Explorer 11 (IE11) can be considerably slower, sometimes up to 2 times slower, when compared to other modern browsers on the SureCloud platform.  Internet Explorer 11 is considered a legacy browser and Microsoft has confirmed that that they recognise IE11 processes are leaking memory under certain circumstances and confirmed this is a known issue with no plans to fix. 

    Update: Internet Explorer Support


    Was this article helpful?
    0 out of 0 found this helpful


    Further Questions?