All new SureCloud user accounts are automatically sent a welcome email. This email is used to inform the user that they now have an account in SureCloud and to request that they set a password (if applicable). This email is sent immediately once the users account has been created.
An example of this email is below:
In some cases it is desirable to disable this email from being sent. To do this:
- Login to SureCloud and navigate to the Users tab in your Organisation Settings.
- Click on the email icon on the tool bar
- Deselect the "Email" checkbox in the "Welcome Notifications" section to disable the sending of welcome emails. This will take immediate affect and all newly created accounts will not receive a welcome email.
In order to re-enable the automatic sending of welcome emails then simply re-select this check box. This will take effect immediately.